Last updated: October 5, 2026
Refund policy for LangScribe subscriptions and credit top-ups.
LangScribe is billed in credits. Pro and Pro+ subscription payments and credit top-ups are final once paid and are not refunded, including unused credits and the remaining days of a billing month. Please try the free features first to make sure LangScribe suits you.
You can cancel anytime from the customer portal. Canceling stops future renewals; your plan stays active until the end of the month you paid for, and credits already added remain usable.
If an AI subtitle, AI translation or AI word example request fails, the credits it used are returned to your balance automatically. You don’t need to ask.
If you were charged twice or see a payment you didn’t make, email mrdoublejun@gmail.com from the address used at checkout. We will look into it with Creem, our Merchant of Record. Where local law gives you rights that cannot be waived, those rights still apply.
If a payment is reversed or disputed, the related credits are removed from your balance, which may then go below zero, and the subscription is canceled.