Last updated: October 15, 2026
How refunds work for LangScribe purchases in the iOS app.
Purchases in the iOS app are refunded by Apple, not by LangScribe. To ask for a refund, use reportaproblem.apple.com, or manage the subscription in Settings, Apple ID, Subscriptions. We cannot start an Apple refund for you.
Credits that have already been spent on AI subtitles, AI translation, or AI word examples are not refundable. If you ask Apple for a refund, we may tell Apple that some or all of the credits were consumed.
Unused credits from a credit pack, and the unused portion of a subscription period, may be submitted to Apple for a refund. Apple decides whether to refund. Approval is not guaranteed.
If Apple refunds a purchase, we remove the credits from that purchase. If those credits were already spent, your balance can go below zero until you add credits again, and a refunded subscription ends immediately. Credits returned because an AI request failed are not a refund of money.
You can cancel renewal in Apple's subscription settings. Canceling stops the next charge. It does not refund the current period. Your plan stays active until the end of the paid month, and credits already added remain usable unless Apple refunds that period.
Where the law gives you rights that cannot be waived, those rights still apply. Questions: mrdoublejun@gmail.com.